Services

Implementation, training, support and hosting – we’re with you all the way

From vision to ready solution

When working with our clients, we take a long-term perspective, and always with their experiences, ideas and needs in mind. From the initial stages where, together with you, we identify the vision and objectives for the solution and the value that needs to be realised and through to the actual development, where we tailor our standard solution and the individual modules to your needs, and finally to implementation, where we ensure that everything runs smoothly. When the solution becomes operational, you will have a dedicated client team that continuously collaborates with you to make sure that the solution is perfectly composed. Business conditions and possibilities are changing all the time, and we are ready to provide support and ensure optimum operational value. In other words, we’re with you all the way.

Our services

Consultants talk about the implementation of a investment management solution for a new client

Implementation & training

From all phases of implementation to education and training for your employees

Business Service Consultant providing high-quality support and service over the phone

Support

Your guarantee of high uptime, safe operations and fast response

A meeting between the provider and the customer going through the hosting agreement

Hosting

Get competitive and secure top-level hosting

Of course, this is a business relationship, but there still is a common understanding that both parties should benefit from it. For example, I’ve never experienced Vitec Aloc trying to oversell something. They don’t promise anything that later proves to be untenable just to secure the order. This makes us feel more confident that when they promise something, then they keep their word
Mogens Juhl, Head of IT at SEB Danmark

When you work with us, you get:

A Nordic partner

With more than 35 years of experience in fintech and a broad market understanding

A subscription-based model

You only pay for the modules you need

Dialogue at eye level

Based on openness, communication and mutual trust

A state-of-the-art solution

Cost-effective, flexible and user-friendly

Exceptional client service

Dedicated client and project team, daily support, sparring and annual business review

Professional network

With like-minded people in the financial sector
Chief Sales Officer at Vitec Aloc, Mikkel Severin Lyngbye, gives insights to how the supplier of investment management solutions collaborate with their clients

We are big enough to trust, but small enough to care

As one of the leading providers of investment management solutions in the Nordic region, we do what we can to make sure that you don’t just choose a solution. You are choosing a long-term partner who effectively implements solutions and ensures satisfied clients, as our collaboration builds on good communication, mutual trust and a belief that there must also be a cultural match.

Chief Sales Officer at Vitec Aloc, Mikkel Severin Lyngbye

Need more information?

If you have any questions, or if you would like more information about our solutions or collaboration with our clients, please get in touch for an informal chat.

Mikkel Severin Lyngbye, Chief Sales Officer
+45 29997141
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